Specialists are not covered under Crossover Health. It also has a network of specialists and can schedule appointments with them on behalf of a patient. If they can keep the cost of care down, they can keep more of their profits." "Their expenses are kind of fixed for paying for doctors and infrastructure. "They have a real incentive to keep all their members healthy," said Eunjoo Pacifici, a professor at the USC School of Pharmacy. In addition to Crossover Health's on-premise and virtual clinics staffed by doctors, therapists and other care providers, the company offers fitness classes and resources on grocery shopping and other extrinsic factors that play a role in determining one's health. whereas if you're a big company, administrative costs are spread out among a lot of employees." Then you have to buy reinsurance to protect you against that," Glenn Melnick, a professor at the USC Price School of Public Policy. "If you're a little company and you have one person that works for you that has a really bad accident, that can blow your budget for five years. Disney and Walmart are both self-insured, and Walmart flies its employees over state lines to see specialists in its network. Eighty-four percent of large companies were self-insured in 2020. The self-insured model has historically worked best for large businesses who can offer hundreds of employees to, and afford to broker deals with, health care providers. If employees have easy access to quality primary and preventative care that can manage or stave off chronic conditions, the employer pays less on reactive care for high-risk issues. Many tech companies have adopted on-site or near-site clinics in order to proactively lower health insurance costs. It is unclear if this is a joint venture with Amazon. Wyoming-based Care Medical, which contracts with Amazon to offer Washington employees in-person and virtual care, filed paperwork to do business in other states, according to STAT News. "We have a physical therapist and a mental health therapist as part of a similar team and they work to provide that comprehensive care."Ĭrossover Health may not be Amazon's only provider. "If you come in and you've got a back injury that's that's causing depression, we're not going to just treat your back injury and punch you out of here," Shreeve said. and offer everything from primary care to behavioral health services for workers and their families. It has opened up 17 clinics in five states, including the San Bernardino area. They often still use insurance to handle the administrative tasks, but use primary health clinics like Crossover Health to handle the everyday needs of their employees.Ĭrossover Health announced a partnership with Amazon in 2020 to develop a slew of health clinics scattered across the country meant for Amazon workers who might work odd hours. Rather than paying money to an insurance company, a business will take on the risk of paying health care providers itself. Its success can be attributed to the growing number of self-insured companies. In addition, it says it can save companies 15% on average on their health care costs by emphasizing preventive care. But their most well-known partnership is with Amazon, which is using the company to power their 17 in-person clinics, including one near its fulfillment center in San Bernardino.Ĭrossover promises to lower the cost of health care for employers by providing primary and preventive health care at a pre-fixed rate. Once a small health care provider co-founded by two colleagues in Aliso Viejo, Crossover Health has grown into one of the biggest names in the industry and is expected to rake in $165 million in revenue by year's end.įacebook, LinkedIn and Comcast are among its clients and its providers now oversee 400,000 patients across the country. The San Clemente-based startup netted $168 million in Series D funding just this week, and its burgeoning success speaks to a larger trend that could change how U.S. And its new venture with Amazon is about to make it even bigger. Once an obscure health care company, Crossover Health has netted some of the biggest names in technology.
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